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Follain Brand Development

One of the first on the scene, Tara Foley’s clean beauty store, Follain, opened in Boston’s South End in 2013. JSGD quickly joined the movement and helped Tara launch her e-commerce site. This union kicked off a multi-year creative partnership where we had the unbelievable experience of helping Follain grow into a multi-million dollar company and secure a significant investment from LAUNCH.

As Creative Director, I guided my team in all aspects of work for the growing brand, from conception to execution. I worked hand in hand with Tara and her marketing coordinator to not only build brand standards for everyone involved to adhere to, but to develop a strong visual point of view and voice within the industry. 

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BRANDING

We developed a brand family and voice around Tara’s existing logo mark. This set the tone for all multi-channel brand applications, from signage and packaging to digital strategy and direct to consumer marketing, even influencing photography direction. In order to ensure all brand decisions were filtered through this new set of standards, we created a brand book for internal use and employee on-boarding.

Follain’s first boutique, in Boston’s South End

Follain’s first boutique, in Boston’s South End

MARKETING

Meeting monthly with Tara and her growing team, we developed countless marketing campaigns which drove traffic to their new e-commerce site as well as their brick and mortar stores. When timing allowed, we worked with Follain to art direct photoshoots for supporting assets.

Photography art direction

Art direction for all photography

SAFETY PLATFORM

We launched Follain’s safety platform and searchable Restricted Substance List at 12:01 am on New Years Day, 2015. In anticipation of the launch, we built a campaign encouraging people to take their safety pledge as a resolution that year. The brand saw people all over the country taking the pledge and sharing the link with graphics across multiple channels (Instagram, Pinterest, and Facebook).

Follain’s original packaging for candles and refillable soaps

Follain’s original packaging for candles and refillable soaps

PACKING DESIGN

Follain was an early adopter, leading the way in the refillable and reusable forefront. We helped Tara expand her offering through the design of all house-brand packaging, including a refillable pouch that allowed consumers to purchase and transport more soap at each visit. During downtime, in-store employees were tasked with pre-filling pouches with each scent from the large dispensers in the store, reducing wait time during peak store hours.

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The Ingredientist

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Designing for Beauty